Ability to add a delegate for an entire account
There are many accounts that have multiple people that need to manage the account. (Admins, accountants, owners, etc.) however, having to add a delegate for each individual product, and then each support ticket is not very admin friendly.
Please create the ability to add a “Master” delegate to an account that will automatically give access to everything in the account (products, opening tickets, billing visability, etc.). This way you only send one invite to a “master delegate” and they have access to everything in that account. This would dramatically streamline the administrative process, and make the clients happy as only 1 invite needs to be sent.
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Comments2
Twilight I.T. Staff
Aug 23, 2024
This is not regarding Staff, this is regarding Clients
elvira
Aug 23, 2024
Hi there,
I suggest adding your staff as a Staff users under Settings → Staff Users, where you can manage their access under Staff Group.