Improve Invoice Itemization

I was wondering is there a way to make invoices itemized more cohesive as so to not confuse the customers. In this example it’s regarding an applied discount and the customer was asking why when they signed up they only Paid $30, but all invoices thereafter have been $50. The reason is because they got a $20 discount applied at signup, however in the purchase invoice it’s itemized confusingly. It starts by showing the $30 discounted price at the top instead for the regular rate of $50. I will give you examples of the Original invoice and a Mock-Up invoice I made that shows how it could be itemized better for us and customers:

The Original Invoice:

The Mock-Up Invoice I made/photoshopped:

Feature Request
Improve Invoice Itemization.
How Would You Use This in Upmind?
I think it would make it easier for our customer to understand and better read their invoices. This would mean they will create less tickets asking for clarification.
What problem does this solve for you?
Less confusion for customer, thus less tickets from customers.
Impact of not having this feature
We get some customer that are confused but the invoices and prices shown in the invoice, and they create tickets or chats for clarification.

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Upvoters
Status

Next (Scoping)

Board

Support System

Date

6 months ago

Author

Parisian Homer

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