How to Create User Groups

Control what happens on an e-commerce store by setting user permissions. Create a user group with specific permissions and assign a user to the group.

Last updated 17 days ago

Upmind lets you manage staff permissions through Staff Groups. We’ve provided a set of predefined groups to make setup easier. These include default permissions for general roles:

  • Finance

  • Fraud

  • Marketing

  • Product

  • Support

You can assign staff to any of these predefined groups directly or customise them as needed.

Predefined staff user groups

You can also create your own staff user groups with access to specific functions. Upmind does not assign permissions directly to staff users. Instead, users inherit the permissions of the group they’re assigned to. To change the level of access that a user has, simply reassign that person to a different User Group.

You can assign a staff user to more than one User Group.

Example: Joe Bloggs could be Account Staff on Brand A, and Support Staff on Brand B.

Creating a user group

  1. On the Upmind dashboard, go to Settings > Staff Groups under Users and Permissions.

Settings > Users and Permissions > Staff Groups
  1. Click the Create user group button.

Create user group button
Create user group button
  1. Enter a group name.

User group name
User group name
  1. Scroll through the Functionalities page and check the relevant boxes to assign group permissions.

  2. Click the Select all button to check all boxes in a subcategory. (optional)

  3. Click Save.

User group subcategories
User group subcategories

Assigning staff users to a user group

The next step is to assign staff users to one or more User Groups.

  1. Go to the Admin dashboard.

  2. Click Settings > Staff users under Users and Permissions.

Settings > Users and Permissions > Staff users
  1. Locate a staff user, click the gear icon, and select Manage user.

Manage user
  1. Scroll down the Staff overview page and set User Group permissions.

🚧 If you have multiple brands, grant access to each brand separately.

Set user permissions
  1. Select Administrator to grant the staff user full access to all User Groups and all brands.

  • We suggest granting Admin permissions to a maximum of two staff users.

Assign Admin permissions
Assign admin permissions