How to Reset Brand Data

With Upmind's branding feature, you can rest brand data after you see what you can do with Upmind. For every client or new one, you can always reset information.

Last updated 3 months ago

If you are preparing to launch or need to change your brand’s base currency, resetting your brand’s test data might be necessary.

If you only have test clients and orders, you can request that your brand data be reset. Resetting clears all client, order, invoice, log, and transaction data while keeping your products and settings intact.

Preconditions

  • Only proceed if you have no live customer data.

  • Make sure you have a backup if needed, since this action is irreversible.

Enabling data reset

  1. Log in to your Upmind Admin.

  2. Go to Settings > Brand Settings under Branding and Customisation.

Settings > Branding and customisation > Brand settings
Settings > Branding and customisation > Brand settings
  1. Locate and tick the checkbox for Reset brand data.

Reset brand data
Reset brand data

Requesting the reset

With the checkbox enabled, submit a support ticket to Upmind requesting a brand data reset.

  1. Go to Manage my Upmind.

Manage my Upmind
Manage my Upmind
  1. Click on Support and then click Open new ticket.

Open new ticket
Open new ticket

The Support team will process the request and perform the reset on your behalf.