Turning on/off Auto-renew
Stop recurring payments.
Last updated 2 months ago
Clients and staff can toggle auto-renew per subscription to control recurring invoices. Manual renew options are also available for recurring payments.
Turning off auto-renew
Log in to Upmind.
Click Products & Services and choose the subscription.
Go to the Settings tab.
Click the Turn off auto-renew link.
Click Turn off auto-renew in the pop-up confirmation window.
The auto-renew status changes to off.
🚧 Cancelling a subscription stops it from renewing after the current payment period ends so your service continues unaffected until then.
If you want to turn the auto-renew on again, click Turn on auto-renew.
Manual renew
When the auto-renew feature is turned off, the client can manually renew the subscription.
Click the manual review link in the text.
Click Issue next invoice in the pop-up confirmation window.
Upmind displays a new invoice.
❗ Strict mode cancels unpaid future invoices if off.
If you want to change the renewal date of a subscription, follow this guide.
If you want to know how to manage renewal automation settings, follow this guide.