Webhook Events with Contract Product Triggers
Capture events for product activation, renewal, cancellation, and status changes.
Last updated 3 months ago
This guide covers information on webhook events and contract product category triggers.
Contract product category triggers descriptions
Webhook contract product event triggers
Product lifecycle automation
Category: Contract ProductTriggers:
Contract product created
Contract product awaiting activation
Contract product activated
Contract product suspended
Contract product unsuspended
Contract product setup failed
Description: For automation/pipeline steps tracking when products are ordered, activated, suspended, unsuspended, or fail on setup.
Contract product renewal automation
Category: Contract ProductTriggers:
Contract product renew on
Contract product renew off
Contract product renewed
Contract product expire notification
Contract product expire manual renewal
Contract product expire auto renewal
Description: For actions and notifications relating to renewal cycles and product expiry.
Contract product trial and migration
Category: Contract ProductTriggers:
Contract product trial started
Contract product trial ended
Contract product trial expires soon
Contract product trial to paid
Contract product trial migrated new
Contract product trial migration failed
Description: Useful for tracking and automating trial conversion processes.
Contract product billing and change management
Category: Contract ProductTriggers:
Contract product billing cycle changed
Contract product price changed
Contract product package changed
Contract product currency changed
Contract product invoice interval
Contract product payment interval
Description: Ideal for automating updates during plan upgrades, downgrades, price or cycle changes.
Contract product cancellation and retention
Category: Contract ProductTriggers:
Contract product cancel request created
Contract product cancel request approved
Contract product cancel request deleted client
Contract product cancel request deleted user
Contract product cancel interval
Contract product cancelled
Contract product cancelled with reason
Contract product closed
Contract product close interval
Contract product retention flagged
Contract product retention saved
Contract product retention lost
Contract product retention in progress
Contract product retention none
Description: Enables tracking and workflows for the entire cancellation and retention journey.
Contract product consolidation
Category: Contract ProductTriggers:
Contract product consolidation on
Contract product consolidation off
Contract product failed consolidation invoice
Description: For consolidation automation in billing cycles or batch invoicing.