July 9th, 2024
This release introduces several new support desk features, including a 'take ticket' control that allows staff to take the next queued (oldest) ticket, ticket scheduling capabilities, and new lock controls to prevent clients from closing or reopening tickets.
Here are the full release notes:
- NEW: 'Take ticket' support desk feature
- NEW: Support ticket scheduling feature
- NEW: Support ticket 'locked' feature
- NEW: Dynamic custom field filters on 'client' and 'cancellation request' listings
- NEW: Show payment provider description text on configuration modal
- NEW: Show helper text for payment provider fields
- FIX: Missing with_staged_imports
param on provision requests modal
- INTERNAL: Refactor legacy custom field store modules
- INTERNAL: Add new hook log mappings
- INTERNAL: Adapt provider logic for loadAll
vs reloadAll
- INTERNAL: Sync Localazy translations