June 14th, 2024

1.7.8 » 1.9.2

We've just added a new contract retentions tool (in beta), the ability to add a custom URL to your brand logo and a ticket message interception feature to prevent clashing replies. We've also made a handful of bug fixes and internal tweaks to keep things running smoothly :)

Here are the full release notes:

  • NEW: (BIG) Retentions tool beta

  • NEW: Intercept ticket reply submissions when newer message exist

  • NEW: Define a custom URL for use when clicking the brand logo

  • NEW: Clarify difference between staff & client URLs under custom domains

  • NEW: Only poll for new tickets when tab is active

  • FIX: 'New line' behaviour when editing a ticket message

  • FIX: Sentry issue UPMIND-4N5

  • INTERNAL: Reduce ticket polling interval to 60 seconds

  • INTERNAL: Correct `undefined` Sentry release name

  • INTERNAL: Update Sentry SDK

  • INTERNAL: Pause 'socket' connections

  • INTERNAL: Sync Localazy translations