June 14th, 2024

We've just added a new contract retentions tool (in beta), the ability to add a custom URL to your brand logo and a ticket message interception feature to prevent clashing replies. We've also made a handful of bug fixes and internal tweaks to keep things running smoothly :)
Here are the full release notes:
NEW: (BIG) Retentions tool beta
NEW: Intercept ticket reply submissions when newer message exist
NEW: Define a custom URL for use when clicking the brand logo
NEW: Clarify difference between staff & client URLs under custom domains
NEW: Only poll for new tickets when tab is active
FIX: 'New line' behaviour when editing a ticket message
FIX: Sentry issue UPMIND-4N5
INTERNAL: Reduce ticket polling interval to 60 seconds
INTERNAL: Correct `undefined` Sentry release name
INTERNAL: Update Sentry SDK
INTERNAL: Pause 'socket' connections
INTERNAL: Sync Localazy translations