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Upmind Feature Requests

Hey {name|there}! 👋

Implement BOS functionality to automatically transition spam tickets into a closed state. This system will ensure that hooks are not triggered and tickets are closed when no other status is present. By default, the BOS will be enabled. Additionally, if the spam status is removed, the ticket will not automatically revert to an active status.

Automatic Closure of Spam Tickets

Vira

Upmind

Automatic Closure of Spam Tickets

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