When a delegate is granted access to a Support Ticket, I found it does not email them when responses are posted to that ticket. Hence they must constantly log in just to see if someone responded.
Please add the ability for Upmind to email the owner AND all delegates that are connected to Support Tickets.
Please authenticate to join the conversation.
Suggested
Support System
Over 1 year ago
Twilight I.T. Staff
Get notified by email when there are changes.
Suggested
Support System
Over 1 year ago
Twilight I.T. Staff
Get notified by email when there are changes.