Show failed provisioning issues on dashboard
Recently I found a domain that failed to renew due to a provisioning error, but I had no idea this even happened. Letting a domain or other service expire due to a provisioning error can be a huge liability for a hosting company.
It would be great to have a box on the dashboard that you can click on to list any failures during provisioning (or renewals)….pretty much any automation that fails should have a way to view them so staff members can resolve. Otherwise we are flying blind.
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Comments6
Twilight I.T. Staff
Nov 7, 2025
Sara Hamilton
Oct 10, 2025
Hello,
We are scoping out a new reporting dashboard, so will consider this in the requirements.
Many thanks for your input.
Sara
elvira
Nov 6, 2024
Thanks for the suggestion. We've added a trigger for the "Provision Result Error" so you can create an email template to notify staff under Settings → Actions.
Twilight I.T. Staff
Sep 14, 2024
Example of what I mean about adding this to the dashboard since it is clear I am not making sense……
Seb de Lemos
Sep 12, 2024
You can see this under reports → logs → provisioning logs → errors
Twilight I.T. Staff
Aug 28, 2024
Sorry if I wasn’t clear, this was NOT saying that there is no way to view provisioning errors. I am aware of the “Has provisioning issues” link under products. This was simply to request a dashboard square that shows the number of provisioning errors that are currently present.