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Please be generous with your feature requests and upvote any that would be useful for you. We receive lots of requests and prioritise largely based on user demand.Please note that if you post your name will display to other Upmind users.

Upmind Feature Requests

Hey {name|there}! 👋

Track when an admin views a ticket. This tracking allows us to display who is currently viewing a ticket and how long ago they accessed it when loading the ticket details.

Ticket Viewer Tracking

Vira

Upmind

Ticket Viewer Tracking

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