Customer Panel 2.0

New version of the customer panel, to go alongside Cart 2.0

Run your own provisioning instance (Provisioning V2)

The full launch of our provisioning system, which allows you to run your own provisioning adapter on your own infrastructure in the way you want.

Admin Portal 2.0

e-Invoicing capabilities

Hetzner General APIs from Robot and Cloud

Hetzner Robot API (management of servers) and Hetzner Robot Order API for automatic ordering of servers

First Party Themes/Websites

Official Upmind Web Hosting Themes/Websites with greater flexibility and customization options to better curate it to our own brand and make it stand out uniquely. To better understand my point and look at some inspirations, we can take a look at: https://themeforest.net/search/web%20hosting This would enable for a complete package for web/cloud hosting providers and make Upmind an ideal solution.

Adyen Gateway

Bulk Retry for Provisioning Errors

Add an option to retry multiple failed provisioning tasks at once, streamlining error resolution and reducing manual effort

Save Payment Details for Shared Invoice Payments

Customer can save payment details when paying shared invoices. With additional toggle button setting on admin area to enable/disable saving payment details and auto payments.

Enhancements to platform search

Mollie Payment Gateway

In order to get whole EU covered Mollie whould be the best option to get us all started, it is a must and best provider out there, it supports a lot of Payment methods. link: https://www.mollie.com/ methods: https://www.mollie.com/payments docs: https://docs.mollie.com/

Fetch Domain Prices

Fetch Domain Prices and Fetch TLD Supported by Registry (domainnemapi) so that we can bulk enable disable them

Ticket Merging for 'Duplicate' Tickets

Merging of duplicate tickets to consolidate information into a single support source. This will reduce confusion by preventing multiple CSAT surveys and clarify case status (open/closed) for customers when closing duplicates. If multiples tickets are in Upmind, staff can merge them into a single (master/parent) ticket for improved support response times.

Show when terms and conditions are accepted

Dynamic Provision Fields

Dynamic provision fields for various use cases such as specific domain extensions (ccTLD fields) and contextual provider-specific use cases such as Linode start scripts

Add Cloudflare as a Domain Provider

Please add support for Cloudflare as a domain provider. Cloudflare offers robust DNS and domain registration services, and integrating it would allow users to seamlessly connect, provision, and manage their domains through the Upmind platform. This integration would enhance the provisioning process for users who rely on Cloudflare for performance, DNS, and security.

Add a WYSIWYG editor for email templates

Can you please add a option to use a WYSIWYG editor to ALL places that allow you to modify displayed text please. Doing everything in HTML is tedious, and you can make emails look much better…quicker, if a WYSIWYG editor was an available option. This could work for Email Templates, Client Templates, a ton of different places …. think of making it easier for clients like us to manage the system so we can spend more time on running our business than drafting up templates in HTML :)

Launch Comprehensive API Docs

Upmind is API first but we do not have official API docs yet. We will launch these in a proper swagger format for proper consumption.

CSV Export Feature

Enable the export of search results from advanced searches in CSV format. This feature facilitates easy extraction and analysis of data from complex searches

Whois Checker

Hi, I would like to request for Domain and IP address Whois Checker, as Upmind currently have Domain Registration Widget, so adding a Whois Checker will also helpful and attract more customers from Google.

WISP Game Panel

WISP is a game panel built on Pterodactyl. It includes new, exclusive features, like a backup system, notifications, audit logs, and more. Unlike Pterodactyl - WISP is hosted in the cloud for you, with geo-routing to always ensure your users get high speeds globally. Website: https://wisp.gg/ Discord: https://wisp.gg/discord Docs: https://gamepanel.notion.site/d80d2c05af484fc5a49b16358e239636?v=7cba7710d28c46a4878115d233f8be89

[BIG] Knowledgebase

Create your own knowledgebase within the Upmind ecosystem to display articles to clients. Markdown documents with a hierachy.

TWINT by Stripe

TWINT is a popular Stripe payment method used in Switzerland.` https://docs.stripe.com/payments/twint?locale=en-GB

Announcements

Announcements for staff users that display prominently to all staff when they login and must be acknowledged.

Support Tickets - Rich Text Emailing

Incorporate rich text emailing for support tickets. - italics, bold and underlining - inline images

Cloudflare Turnstile for Captcha

Hello, Cloudflare Turnstile would be a perfect option to speed up captcha, instead of using traditional captcha systems this would add stronger privacy and speed up the process, an option to enable turnstile instead of recaptcha would be incredible so that people can pick between the two options. Website: https://www.cloudflare.com/products/turnstile/

CSV importer

Dedicated Server Management

Description: Dedicated Server Management modules of different types, TenantOS, SynergyCP, DCIManager etcetera. Websites: https://tenantos.com/ https://www.ispsystem.com/dcimanager/ https://synergycp.com/

'Notification' for Upmind Ticket Management

In an effort to enhance ticket response times. Would love to see a 'notifications' feature. The proposed 'Notifications' tab would notify staff/Upmind users when: Tagging staff in Ticket 'Notes' Allow users to 'tag' ticket owners or other colleagues by using the '@" symbol i.e. ( '@Joel Drane') in ticket notes. This help serves to alert staff to client interactions or necessary actions required on a ticket. 'Alerts/Notifications' for Client Replies Implement notifications alerting agents when a client replies to a ticket, indicating that a response is required on that ticket.

View Deleted Client Content

Currently, when a client is deleted, there is no method to view Contract Product (CPs) or invoices, as client context is used. We'll create the concept of a 'deleted client' to be able to view this historic information.

Pterodactyl/Pelican Modules

Pterodactyl/Pelican modules for app and game server hosting, to effortlessly bill people interested in app/game servers offering. Websites: https://pterodactyl.io/ https://pelican.dev/

Open Source Payment Integration

Create a module payment provider setup in the same way we have done it for provision configurations so anyone can write payment provider integrations for Upmind.

Softaculous Auto-Installer

The ability to give customers the choice of pre-installing a Softaculous app during the order flow. For example when ordering a cPanel hosting account with Softaculous enabled, the user can choose WordPress to be pre-installed so it is ready to go right away. Either the admin username/password should be emailed after provisioning, or presented to them in the order flow, or give them the ability to set a password if they are selecting a software.

Promox Provisioning Modules for Resellers and Users

Description: A module for automation with Promox for single users, as well as resellers, with essential management controls and features: power off, turn on, reboot, edit VM resources, reinstall the VM using the same or different OS, manage Backups, manage hostname, add and change ssh keys during and after order, attaching isos, uploading custom isos, Linux and Windows OS Templates, VPS timezone management, boot order management, Applications and Script installation support for example cPanel, FastPanel, Virtualizor, Mailcow etcetera, VNC Access for monitoring and management without ssh access, VPS firewall management, Additional IP Request or Subnet, Resize support if billed for it (maybe assign a quota to an account, possibly for reseller module), API and module for resellers to integrate into their Upmind or other billing area for automation and sale. This will be a huge boost to infrastructure providers and Upmind.

PostFinance Gateway

Support for Switzerland & Liechtenstein payments methods (TWINT, eBill, and QR-bill).

Stripe Hosted Checkout

Stripe Hosted Checkout is a prebuilt, secure payment page hosted by Stripe. Unlike basic API integration, it handles UI, compliance, and payment logic, simplifying setup and reducing development overhead.

DNS Management for Domain

Can we get a DNS management option to add A, MX, and TXT records, among others? Specially for Connect-Reseller.

Google Workspaces implementation

Good evening, Upmind team, I am currently a Google Workspace reseller, and we suggest integrating Google Workspace, allowing you to view, create, suspend, and delete accounts using the following field as an identifier: Cloud Identity ID: I'm sharing an example from the competition: https://marketplace.whmcs.com/product/1782-google-workspace-for-whmcs For your information. Thank you for your kind support.

Peach Payments Gateway

Integrate Peach Payments gateway for countries based in Africa. https://www.peachpayments.com/

Synergy Wholesale - DNS Management

We would love to see DNS management implemented on the client side for Synergy Wholesale domain management. This is an important feature for clients to self manage their domain names DNS. Thanks for an incredible product thus far.

Stripe other payment options

Options like: Apple Pay iDeal Sofort Bancontact SEPA

Checkout v2

Introducing Checkout v2: a completely new, refreshed, and conversion-optimised checkout experience. This update offers streamlined processes designed to minimise friction and maximise efficiency, ensuring a smooth journey from discovery to cart to purchase. With a wealth of customisation and theming options, you can tailor the checkout to perfectly match your brand's identity and meet the unique needs of your customers. Our extensive new features allow for greater flexibility and personalisation, ensuring a more engaging and satisfying user experience. Developed from the ground up with our new cutting-edge Headless Upmind framework (also coming soon), Checkout v2 not only improves functionality but also ensures robust performance and scalability. This release is set to significantly enhance your customers' shopping journey, providing a seamless and enjoyable checkout process that can drive higher conversion rates and customer satisfaction. Get ready to transform your online store with Checkout v2 and deliver an exceptional shopping experience that stands out in today's competitive market.

Adding a pre-defined signature to the tickets.

It would enhance our service to have a pre-defined signature for each agent, set up in "My Profile," which would automatically be appended to replies from that agent when responding to specific tickets.

VirtFusion

In order to get our Hosting complete, we need VPSses to sell, now it all goes manually, which is a pain for some customers, BUT with VirtFusion in it, that will be history and everything goes automatically! A beautiful UI just like Upmind and VirtFusion, would be an amazing combo! link: https://virtfusion.com/ docs: https://docs.virtfusion.com/

SSL Certificate Support

Support for selling, creating and managing SSL certificates, with a first provider integration.

Create WordPress after provisioning with Enhance.

Currently Upmind doesn’t provision an application through Enhance after provisioning the account. In the circumstances where you only allow direct login to just wordpress, this breaks the workflow.

Enforce Email Verification Before Order Placement & Payment

Currently, unverified email addresses can be used to place orders and submit payments, which can lead to issues with order confirmations and communication. Could you add a feature that requires email verification before orders are processed? This will help ensure that all transactions come from valid, verified email addresses. Thanks for considering this suggestion!

Stripe Webhooks

WHMCS migration tool enhancements

Domain name tooling & enhancements